Your privacy is important to Pilot Air.
In the process of handling customer enquiries, newsletter sign-up and for sales and marketing purposes, Pilot Air will collect, use and manage personal information about you. However you may visit our website anonymously. Any information we collect from you may used in one of the following ways:
- To personalise your experience with Pilot Air and help us better respond to your individual needs.
- To improve our website (we continually look to improve our website offerings based on the information we receive from you).
- To improve our customer service and help us respond more effectively to your customer service requests and support needs.
- To provide warranties and service on your product purchase.
- To send you periodic emails about our products, offers and other news. Note: at any time you wish you can unsubscribe to our emails by clicking the unsubscribe button on the email.
Pilot Air may keep track of the domains from which you and other people visit this website for statistical purposes. This information is anonymous and is only used for statistical and website development purposes and to improve our communications.
Others who may have access to information
In order to help provide you with our services, we occasionally provide information to other companies or distributors who work on our behalf. These providers are bound by strict confidentiality agreements.
We will never share your information with a third party or allow them to send you direct communications about their products without your prior consent.
We take appropriate steps to ensure that all information we hold is protected from loss, misuse, or un-authorised access, disclosure or modification. However Pilot Air does not take responsibility for un-authorised access to personal information held by it.
Under the National Privacy Principles, you may access personal information about you held by Pilot Air and you may contact us if you think any of it is inaccurate, incomplete or out of date. There are some limited situations, which are set out in the National Privacy Principles, where you will not have this right.